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Turning Off iCloud Private Relay on iOS 15+

This article is intended for IT administrators using School Community Platform in Australia and New Zealand managing BYO iOS 15+ and iPadOS 15+ devices.

You may need to turn off Private Relay if a users Bring Your Own Device has an iCloud+ subscription when signing an iOS or iPadOS device into your School's SCP system. Use the following steps.

  1. Go to Settings and tap the user's name.

  2. Tap iCloud. 

  3. Tap Private Relay. 

  4. Make sure the toggle is set to off (grey).