Contact UsContact Us

User Roles in School Manager

School Manager has a number of different roles you can assign to users that grant access to a different set of features, functions, and data in School Manager. Several roles also allow access to Classwize if your teachers are using it to manage online content and devices in their classrooms.  You can also add multiple roles to a single user to give them access to a combination of functions.

Important

We strongly recommend you give your users the most limited role(s) that will meet their needs for access. Only grant Owner / Global Administrator and other high-access roles to the people who need it.

Role and Responsibilities

Statistics

Cyber Safety

Filtering

Reports

Edge Networking

Configuration

Debugging

Owner/Global Administrator

Important: Restrict the number of users you give this role to.

Administrator access to almost all features in School Manager. The only role allowed to access the Debugging menu and grant access to other users.

All

All

All

All

None

All

All

Filtering/Reporting Administrator

Manages all aspects of content filtering and reporting.

All

All

All

All

None

None

None

Filtering Administrator

Manages filtering rules. Adds, edits or removes content filtering rules, generates Classwize bypass codes, creates email reports, and safe search settings.

None

None

All except

  • Reports and Alerts


None

None

None

None

Reporting/Pastoral Care Administrator

Monitors and reports on students’ school network activities.

Important: By default, this role can access all features in Statistics and Cyber Safety. The Owner/Global Administrator can limit this role to reporting on specific users or groups.

All

All

None

None

None

None

None

Configuration Administrator

Manages the daily configuration of School Manager. Can maintain configuration of network devices, authentication services, users, groups, and objects.

None

None

None

None

None

All except 

  • Classwize
  • Cyber Safety
  • Walled Garden
  • Mobile Agent
  • Block Page

None

Guest Configuration

Manages guest account access only. Recommended for physical networks using Captive Portal.

None

None

None

None

None

Only

  • Users > Guests

None

WAN and Firewall Administrator

Manages core networking configuration (Firewall, WAN, VPNs, and rate limiting).

Warning: Do not assign this role to a School Manager user unless instructed to do so by Linewize Support.

None

None

None

None

All

None

None

Classroom Administrator

Manages access to student data and reports, all content filtering functions, and all daily configuration items.

All

All

None

None

None

All

None

Classroom Ed-Tech Manager

Manages access to see and run Classwize reports on student activities, and to create and manage Classwize classrooms.

All

All

None

None

None

Only

  • Dashboard
  • Classwize
  • Classrooms

None

Cloud Only Filter Administrator

Manages content filtering, connections to a SIS, and directory services. Can access most student data and reporting features.

All except

  • Realtime Monitoring

All

All

None

None

All except

  • Networking
  • Captive Portal
  • WMI
  • Radius
  • Syslog
  • Timeouts
  • Associations
  • Association Exceptions
  • Walled Garden 

Only

  • Diagnostics > Alarms

Cloud DNS Filter Administrator

Manages the configuration and use of a FamilyZone DNS resolver for the filtering of school-managed devices. 

This role is only for schools with a Cloud DNS subscription and is combined with the Owner/Global Administrator role.

None

None

Only

  • Cloud DNS Filtering

None

None

None

None

 

Special Scenarios

Pastoral Care and Counseling Role

You can limit pastoral care and counselors to specific groups or users they are responsible for. The Users and Groups fields will be displayed if you select the Reporting/Pastoral Care Administrator.

Common Role Combinations

Most users only need to be given a  single role to access the features and information they need to do their jobs . However, some users may need to be assigned to multiple roles to meet your specific needs.


Role and Duties

Role Combination

School Administrator

A faculty member who needs to be able to see student data, manage classes and substitute teachers, and support visitors to the school grounds.

  • Classroom Ed-Tech Manager
  • Guest Configuration

Global IT Administrator with a Cloud DNS Filtering subscription

An IT Administrator setting up school-managed devices to use the FamilyZone DNS resolver provided by Linewize Support.

  • Owner/Global Administrator
  • Cloud DNS Filter Administrator