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Setting Up Device Alerts for IT Support

This article is intended for IT support

School Manager can send a realtime email alert to your network administrators when there is an issue with the system or network connectivity.

  1. Go to Debugging > Diagnostics > Alarms.
  2. Click Manage Alert Recipients.
  3. Type an email address of a user who is responsible for your school network and who has Owner/Global Administrator access to School Manager. 
  4. Select +Add Recipient.
    • (Optional) Type another email address and select +Add Recipient. Only one email address should appear on each line.
    • Click on the X at the end of the an email address to remove the recipient from the list.
  5. Click Save Details.