Contact UsContact Us

Manually Updating a School Manager Device

By default, School Manager automatically updates your school’s device(s) outside of school hours. However, the Linewize Support team may instruct you to manually update your device to assist with troubleshooting or resolving an issue.

When manually updating a device, it will be offline for approximately 10 minutes.

Manually Updating a Device

  1. Begin by switching to the device you need to update. 
  2. Select Debugging > Device Updates
  3. Check that your device settings are correct
  4. Select Update. The update will immediately begin to run.

  1. A log will appear. Once the log is complete select Restart.

  1. The device will now be updated to the latest version. If the update does not complete successfully, please contact the Linewize Support team immediately with a copy of the log.