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Configuring Azure AD

This article is for IT support.

Azure Active Directory (Azure AD) is Microsoft’s cloud-based identity and access management solution. Azure AD can sync users and groups from Active Directory, Microsoft Teams or Office 365, and can provide authentication through School Manager. Once the groups have been synced, they can be used as classrooms in Classwize.

Configuring Azure AD in School Manager

  1. Go to Configuration > Authentication > Azure AD.
  2. Tick Enabled.
  3. Tick Strip Domain if you would like the users to log in as instead of
  4. Enter the school’s Azure Domain (for example
Schools that are part of a multi-tenancy domain will sync all users of that tenancy.
Tick Use Microsoft API to improve syncing with larger directories.
  1. Select Group Name Field or Group Description. This will populate the Name column in Configuration > Users and Groups > Groups with the group name or group description. 
  2. Select Save.

Syncing Azure AD

  1. Select Link to sign in through Microsoft using your Azure AD credentials.

Warning: Ensure you are signing into a domain administrator account. The minimum role required is Global Administrator.

  1. Accept the permissions requests.

  1.  Select Run Sync.

  1.  After a few moments, refresh the page. If successful, you will see a Synced status with the number of users and groups.


"Sorry, but we're having trouble with signing you in"

  • Ensure you are using the correct domain controller account associated with your school's Azure AD account.

"Need admin approval"

  • Ensure your domain administrator account has the Global Administrator permissions.

“Sync Status: Failed” in School Manager

If the sync is unsuccessful, you will see a Sync Status: Failed.  Rerun the sync.

If sync continues to fail, please contact  Linewize Support United States (844) 723-3932 | Australia 1300 687 052 | New Zealand 0800 445 206